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Frequently Asked Questions
Got questions about Mitchcraft? We’ve got answers!
What are the coasters made of?
Our coasters are made of high-quality natural slate, a durable and long-lasting material. The rubber feet keeps your surfaces protected from scratches. Plus, the laser-engraved designs add a unique touch to your home decor, and make for excellent gifts.
How do I create a custom set of coasters?
Creating a custom set of coasters is easy! Simple fill out the form above, or email mitch@oppositemind.com, and we’ll be in touch right away to get you taken care of!
Do you offer bulk discounts?
Yes, we offer discounts on bulk orders of 12 or more coasters. Contact us for details and pricing.
What is your shipping policy?
We offer free shipping on all orders within the US. International shipping rates vary based on location. Standard shipping typically takes 3-5 business days, while expedited options are available. You will receive a tracking number once your order has shipped.
What is your return policy?
No returns, exchanges or cancellations (if the coaster is in the process of creating) on the personalized coasters. Please contact me if you have any problems with your order and I will do my best to make it right.
I don't see what I'm looking For. Can you make my custom idea?
Yes! We can design, create, and deliver on HUNDREDS of mediums and materials, such as slate, wood, acrylic, leather, slate, glass, ceramic, rubber, silver, plastic, cord, paper, fabric, copper, kitchenware, jewelry, and more.
I want different images on my custom coaster set.
If you would like different images on your coaster sets, please send me a message using the contact form above with your order specifications. You will send the different images through e-mail.
How do I care for my coasters?
The natural stone coasters are not dishwasher safe and should be wiped off with a damp cloth. Stubborn stains and marks will easily be removed with a cloth and isopropyl alcohol.